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What materials are used in your jewelry?We use high quality stainless steel to ensure no allergic reactions.
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What is your return/exchange policy?We accept returns or exchanges within 14 days from the day of purchase. To qualify, the product and display box must be in the same condition as when they were shipped. Please note: Custom pieces are not eligible for return or exchange. Gift-wrapped items are refundable, but the extra gift-wrapping fee is non-refundable. Who is responsible for return shipping costs? Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely. How do refunds work? Refunds will be processed within 48 hours of the returned item being received and approved at our warehouse. The refund will be issued to the original payment method used to place the order. If you have any questions or need assistance, feel free to contact our support team.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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How much does shipping cost?For Europe we offer free shipping on orders above €30. When your order does not meet this threshold it costs a standard of €4,99 For North America we offer free shipping on orders above €50. When your order does not meet this threshold it costs a standard of €14,99
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Where do you ship to?We offer shipping across all of Europe and North America.
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